When can I expect to get my Cross Stitch?
All cross stitch pieces are made to order and will therefore be sent out for shipment within 2 weeks of your purchase date. Time to ship is additional to this and dependant on where you are located.
When can I expect to get my Lifestyle piece(s)?
It typically takes between 2-7 business days to create your lifestyle piece. Then you should add shipping times on top of that, which varies depending on where you are located.
Do you ship internationally?
We do ship internationally. Cross Stitch pieces are shipped from Canada and Lifestyle products are shipped from the USA. When you will receive your item(s) is dependant on where you are located.
What currency do you charge in?
All items are charged in USD.
Do you have a variety of shipping options?
At this time we are only able to offer standard shipping, but if you need your Cross Stitch piece(s) specifically in a short amount of time, reach out to me at firstname.lastname@example.org and I'll try to accommodate. That said, quicker shipping times may result in higher shipping fees for you.
*If you live in Toronto, we can organize free pick up for your cross stitch pieces only. Please make a note during your checkout and we will be sure to reach out to you with further details.*